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Reduction of cancellation fees and standardisation of regulation with effect from 1 June 2017
07/14/2017
On 1 June 2017 Kombiverkehr standardised the cancellation fees for national and international transports and reduced them as follows:

  • A cancellation fee of 75 euros per transport unit will be charged if a booked transport unit is cancelled or rebooked electronically or in writing after the close of scheduling on the day of dispatch.
  • A cancellation fee of 100 euros per transport unit will be charged if a booked transport unit is not delivered and is not cancelled or rebooked electronically or in writing.

Kombiverkehr has made these arrangements with the interests of the customer in mind. Kombiverkehr is planning to review this whole issue in 2018 by taking every aspect into account for a more differentiated and more transparent examination.

If you have any questions on this subject, please contact:
Kombiverkehr, Sales Management, Michael Bott
Phone +49 69/7 95 05-2 10 or mbott@kombiverkehr.de