Closing time for loading and pick-up time
The closing time applies to continental transports and is the time at which the last loading unit is accepted by the local Kombiverkehr agency (the time at which booking closes applies in the case of maritime transports). If several customers deliver loading units to the terminal just before the closing time, it might not be possible to process and load some of these consignments on the desired train in time. We ask you to bear this in mind when scheduling and ensure that loading units arrive in plenty of time.
The pick-up time is the earliest time at which a loading unit can be collected with handover of the shipping documents. Any waiting times will depend on the local situation at the terminal. At some terminals, collection on Saturdays is not possible or is only possible by prior arrangement. The opening hours of the terminals and, where appropriate, an indication of the advance notice required, can be found on the page Terminals & Agencies. If loading units are not collected the will be stored subject to a charge.
Information about storage charges and storage terms can be downloaded.
The timetables give the permitted profiles on every route for semi-trailers (P = cranable semi-trailer) and containers (C = container), each with 2 and 3-digit profile numbers. Variations may apply for bank and public holiday arrangements.
To find out more, contact the Timetable department or our Kombiverkehr agencies or the relevant partner company abroad.
By simply comparing the profile number in the timetable with the one on the yellow code sign attached to the loading unit, it can be ascertained whether the loading unit can be transported on the required route. Transport is possible if the profile number on the code sign is no higher than the profile number in the scheduled timetable for the relevant route.
This does not apply for routes - mostly those with restricted profiles - on which special low-bed containerwagons are used, enabling higher swap bodies and containers to be transported than stated in the timetables.
The profile table in the timetable shows the relevant measurement in centimetres of the height of the corner for each profile and for three different vehicle body widths: 2.50 m, 2.55 m and 2.60 m.
Carriage and timetable guarantee
Please note that the start of pick-up is normally postponed to the next working day if the day of arrival falls on a public holiday. If a public holiday is a day of dispatch the delivery can be preponed. There may be deviations from the normal pick-up times after public holidays as well. Please find out about this directly from the terminals or from the staff of National or International Transport and the Team Scheduling.