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Essentials for your transport acceptance

Thank you for your interest in climate-friendly rail transport with Kombiverkehr!

On this website you will find all the important information and documents to fill in for the payment methods Deposit Account and kombiPAY30 as well as for participation in online booking and other online services.

The brochure Guide to acceptance for transport shows you the necessary steps to carry out transports with Kombiverkehr.

Know more, transport safely: Load securing and GTC

Kombiverkehr KG provides its customers with the brochure "Loading and Scurity - Loading and Securing on commercial vehicles for goods transport - Volume 2: Securing Loads in Combined Freight Transport Road/Rail" exclusively in digital form.

Download the guide for forwarders and trucking companies here. The PDF may only be passed on within your company or to the trucking companies you commission as part of the transport processing with Kombiverkehr.

> Download brochure Loading and Security


The knowledge of our General Terms and Conditions for transports within Germany and for international transports requires a confirmation. Please fill out the following document on your PC and send it by e-mail to neukunde@kombiverkehr.de.


> Download Confirmation GTC

Send us your company details

Please fill in the form "Company details" on your PC and send the file by e-mail to neukunde@kombiverkehr.de.

> Download Form Company details

Open a safekeeping account

If you would like to test transports for the first time in the short term, you will need to open a safekeeping account.

To make it easier for you to get started and to ensure a smooth process, you will find all the information you need to open a safekeeping account here.

> Download Information on the sagfekeeping account


To open a safekeeping account, please also fill in the forms "Confirmation GTC" as well as "Company details" and send them to us by e-mail to neukunde@kombiverkehr.de.

Open the payment method kombiPAY30

If you have decided to transport your units with Kombiverkehr in the future, you will need to participate in the kombiPAY30 payment method. To do this, you will need the following documents:

  • Terms of payment for new customers
    Please read the agreement of payment terms for kombiPAY30 carefully and send the completed document signed as original by mail to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main.

    > Download Agreemant on payment term new customer

  • Annex 1: Directly enforceable guarantee
    Please complete the directly enforceable guarantee and return the signed form by mail to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main.

    > Download Annex 1 - Directly enforceable guarantee agreement

  • Annex 2: SEPA Direct Debit Mandate
    You will receive the original form for the SEPA direct debit mandate separately by e-mail from our colleagues in Finance and Accounting during the opening of the procedure. For your information, you can download a MUSTER version here.

    > Download SAMPLE Annex 2 - SEPA-b2b direct debit mandate

  • Annex 3: Contact person
    Please complete the "Contact person" form on your PC and send it by mail to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main or by e-mail to neukunde@kombiverkehr.de.

    > Download Annex 3 - Contact person

 

Please note that participation in the kombiPAY30 payment method can only take place after a successful credit check.

To open the kombiPAY30 payment method, please also complete and send us the "Confirmation GTC" and "Company details" forms by e-mail to neukunde@kombiverkehr.de.

Required forms and information for the supervisor procedure

Participation in the supervisor procedure is a requirement for the use of online services in the protected customer area myKOMBIVERKEHR, such as booking your transports. Using this procedure, the supervisor controls the legitimations for all employees of your company for different web applications with just a few clicks.

 

Who to contact
for kombiPAY30:
Who to contact
for Sales Management: