Essentials for your transport acceptance
Thank you for your interest in climate-friendly rail transport with Kombiverkehr!
On this website you will find all the important information and documents to fill in for the payment methods Deposit Account and kombiPAY30 as well as for participation in online booking and other online services.
The brochure Guide to acceptance for transport shows you the necessary steps to carry out transports with Kombiverkehr.
Know more, transport safely: Load securing and GTC
Kombiverkehr KG provides its customers with the brochure "Loading and Scurity - Loading and Securing on commercial vehicles for goods transport - Volume 2: Securing Loads in Combined Freight Transport Road/Rail" exclusively in digital form.
Download the guide for forwarders and trucking companies here. The PDF may only be passed on within your company or to the trucking companies you commission as part of the transport processing with Kombiverkehr.
> Download brochure Loading and Security
> General Terms and Conditions
Send us your company details
Please fill in the form "New Customer" on your PC and send the file by e-mail to email@example.com.
> Download Form New Customer
Open a safekeeping account
If you would like to test transports for the first time in the short term, you will need to open a safekeeping account.
To make it easier for you to get started and to ensure a smooth process, you will find all the information you need to open a safekeeping account here.
> Download Information on the sagfekeeping account
Open the payment method kombiPAY30
If you have decided to transport your units with Kombiverkehr in the future, you will need to participate in the kombiPAY30 payment method. To do this, you will need the following documents:
- Terms of payment for new customers
Please read the agreement of payment terms for kombiPAY30 carefully and send the completed document signed as original by mail to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main.
> Download Agreement on payment term new customer
- Annex 1: Directly enforceable guarantee
Please complete the directly enforceable guarantee and return the signed form by mail to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main.
> Download Annex 1 - Directly enforceable guarantee agreement
- Annex 2: SEPA Direct Debit Mandate
You will receive the original form for the SEPA direct debit mandate separately by e-mail from our colleagues in Finance and Accounting during the opening of the procedure. For your information, you can download a MUSTER version here.
> Download SAMPLE Annex 2 - SEPA-b2b direct debit mandate
- Annex 3: Contact person
Please complete the "Contact person" form on your PC and send it by mail to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main or by e-mail to firstname.lastname@example.org.
> Download Annex 3 - Contact person
Please note that participation in the kombiPAY30 payment method can only take place after a successful credit check.
Information for the supervisor procedure
Participation in the supervisor procedure is a requirement for the use of online services in the protected customer area myKOMBIVERKEHR, such as booking your transports. Using this procedure, the supervisor controls the legitimations for all employees of your company for different web applications with just a few clicks.
Registration for online booking in 6 steps
Here you will find information on the registration process for Kombiverkehr online booking.
> Register for online booking in six steps