CLOSING TIME FOR LOADING AND PICK-UP TIME
The closing time for loading is the time that the last loading unit is accepted by the local Kombiverkehr agency. If several customers deliver their loading units to the terminal just before the closing time, it might not be possible to process and load some of these consignments on the desired train in time. Please bear this in mind when scheduling and ensure that loading units arrive in plenty of time.
The pick-up time is the earliest time at which a loading unit can be delivered with handover of the shipping documents. Any waiting times will depend on the local situation at the terminal. At some terminals, collection on Saturdays is not possible or is only possible by prior arrangement. The opening hours of the terminals and, where appropriate, an indication of the advance notice required, can be found on the page Terminals & agencies. Any loading units not collected on the day of readiness will be stabled in the terminal at the close of business. There will be a charge for this.
Information about stabling fees can be obtained from the Operations department.
ADDITIONAL CONNECTIONSAdditional connections not currently included on the timetable can be offered if there is sufficient demand. More information about these services can be obtained from the staff in the National Transport and International Transport departments.
CARRIAGE AND TIMETABLE GUARANTEE
There is no guarantee of carriage nor of adherence to the timetables. The published timetable details are given without guarantee and do not constitute delivery dates. Should the capacity of a train be exceeded or should there be shortage wagons, once the deadline for registration has passed the consignments of customers who use this connection to deliver loading units daily, or who have reserved fixed capacity, will
in principle be handled first. In the event that the delivery date is exceeded, claims for compensation owing to delays may only be lodged in accordance with the General Terms and Conditions of Business of Kombiverkehr for Inland and International Transport Services. In addition, Kombiverkehr reserves the right to specify the route for gateway traffic.
BALTIC SEA FERRY CONNECTIONSSome routes that include ferry transport across the Baltic Sea (via Kiel, Lübeck or Rostock) are subject to special conditions. For more information, please contact the International Transport department, North European Transport & German Baltic Sea ports.
The timetables give the permitted profiles on every route for semi-trailers (P = cranable semi-trailer) and containers (C = container), each with 2 and 3-digit profile numbers. Variations may apply for bank and public holiday arrangements.
By simply comparing the profile number in the timetable with the one on the yellow code sign attached to the loading unit, it can be ascertained whether the loading unit can be transported on the required route. Transport is possible if the profile number on the code sign is no higher than the profile number in the scheduled timetable for the relevant route.
This does not apply for routes - mostly those with restricted profiles - on which special low-bed containerwagons are used, enabling higher swap bodies and containers to be transported than stated in the timetables.
The profile table in the timetable shows the relevant measurement in centimetres of the height of the corner for each profile and for three different vehicle body widths: 2.50 m, 2.55 m and 2.60 m.
TRANSPORT ACCEPTANCEBefore submitting your transport order, it is essential that you either get in touch with the staff responsible for the relevant traffic axis or send in a quote request. The staff will also be able to help you with any questions concerning our range of services, current freight rates and any ancillary costs that might be involved. Our traffic axis staff will guide you through the necessary steps to commence with the routing of your traffics.
This website contains more information about many other topics, such as transport approvals, booking , electronic booking, shipping documents, transport monitoring, freight payment, hazardous goods and waste , security , profiles, tracking shipments via Cesar, Kombiverkehr agencies and UIRR partner companies.